FAQ'S

What is the Worten Tech Services Plan?

It’s a monthly subscription plan that guarantees the technical assistance of your computer equipment, smartphones, small appliances and gaming consoles. This Plan requires a period of stay of at least 12 Months.

What equipment is covered by the Tech Services Plan?

It covers technical assistance for mobile phones, smartphones, smartwatches, desktop computers, laptops, tablets, printers, scanners, monitors PC, data storage equipment, small households and gaming consoles.

What are the benefits of having the Tech Services Plan at Worten?

This plan includes exclusive access to discounts on technical assistance, in particular:

Free diagnosis;
Offer of Software Repairs for equipment Computer and Smartphones;
Budget rate offer;
20% discount on Hardware Repairs for the categories Computers, Mobile, Small Appliances and Consoles (including parts and labor);

You will also have access to:

Remote Technical Assistance
Cybersecurity helpline
4x ink cartridge refills per annuity
15% direct discount on original ink cartridges (up to 4 units per annuity)
4x collect and repair services, per annuity
20% direct discount on photo printing at Worten store kiosks (see the list of stores here)

Does the Tech Services Plan have any associated ceilings?

There is no associated ceiling. however we remind you that the service for a personal and responsible use.

How and where can I join the Tech Services Plan?

To join simply fill out this form. Later you will be contacted by the support team who will accompany you and will clarify the advantages of the Tech Services Plan. Alternatively, you can go to a physical Worten store.

When can I start using the services and what is the coverage duration ?

The Tech Services Plan will be active immediately following the payment of the 1st monthly fee. Your equipment will be automatically protected for a period of 12 months.

How do I request one of the included service?

Filling out this form;
Contacting us on 211 567 471 (Call to landline national), available weekdays from 9am to 8pm;
Going to a Worten store with the service available.

How does the payment of the Tech Services Plan work?

When you join the Tech Services Plan you will pay the 1st monthly fee regarding the annuity. Subsequent fees will be charged at your bank account via direct debit.

What is the geographic scope of the Tech Services Plan?

The entire national territory, except for the Azores.

Which Worten stores have the service available?

The Tech Service Plan is available at all Worten Stores except for the Azores.

Worten Tech | Repairs Subscription Plan

Tech Plan from 4,99€

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